Frequently asked questions

What is the featured image?

The Featured Image is a prominent image associated with a specific post or page. It typically appears at the top of the post/page or alongside the post excerpt on archive pages, blog listings, and social media shares. It helps to draw attention and provide context, making your content more attractive and clickable.

What are posts?

In WordPress, a post is a type of content typically used for blogging and dynamic updates. Posts are designed to be timely and are often used for articles, news updates, announcements, and other content that benefits from a chronological structure. They appear in reverse chronological order, with the most recent post displayed first, making it easy for visitors to find the latest updates.

Posts are highly interactive and can be organized using categories and tags, which help in grouping related content and making it easier for readers to find specific topics. Additionally, posts often include features such as the publication date, author information, and a comment section where readers can leave feedback and engage with the content. This makes posts an ideal choice for creating engaging and regularly updated content on your website.

What are the Benefits of using Flexible Content Blocks?

  1. Customisation and Flexibility: Create tailor-made content structures that fit your exact needs, allowing you to design unique page layouts with ease.
  2. User-Friendly Interface: Use an intuitive drag-and-drop interface to add, reorder, or remove content blocks directly from the WordPress editor.
  3. Reusable Content Blocks: Save time by creating reusable content blocks that can be applied across multiple pages or posts.
  4. Enhanced Design Consistency: Ensure design consistency across your site by standardizing the layout and style of content blocks.

What are Flexible Content Blocks?

Flexible Content Blocks provide a dynamic way to create and manage custom content layouts within your WordPress posts and pages. Unlike traditional static layouts, flexible blocks allow you to build reusable content sections that can be easily rearranged and customised without writing code.

Where do posts appear on my website?

Posts generally appear on your site’s blog page or homepage, depending on your theme settings. They can also be added to any page using the news article flexible block. They are also archived by date, category, and tag, making it easy for visitors to browse through past content.

What are meta titles and descriptions?

Meta titles and descriptions are essential elements of search engine optimisation (SEO) that provide concise summaries of your web pages.

The meta title, also known as the title tag, is the clickable headline displayed on search engine results pages (SERPs), while the meta description is a brief snippet that appears below the title, offering a quick overview of the page’s content. Using meta titles and descriptions can significantly enhance your site’s visibility and click-through rates by effectively communicating the relevance and value of your content to both search engines and users. They help attract the right audience, improve your rankings, and drive more organic traffic to your website.

What is Yoast?

Yoast is a popular SEO plugin for WordPress that helps users optimise their websites for search engines. It offers a range of features designed to improve your site’s SEO, making it easier for your content to rank higher in search engine results.

What is the difference between visual and text mode in the WordPress editor?

As soon as you start creating content for posts or pages, the WordPress editor will appear below the title field in your WordPress dashboard. Have a look at the upper right corner of the editor where you can see two tabs which say Visual and Text. These are the two modes which each have their own toolbars. The difference is basically, that in visual mode you do not need to know any HTML and can edit your text using the self-explanatory toolbar. When using the text mode, it is recommended to have basic HTML knowledge as the text editor will display your content including HTML markup.

Whichever mode you are using is up to you and depends on your skills and knowledge. However we would strongly recommend to choose one mode and stick to it over the writing course, because if you switch between two modes certain formatting can get lost. This is especially the case when you switch from text to visual mode and back.

Copy and paste content without formatting issues

Have you ever noticed that when you copy and paste content from a desktop app or a web page into the block editor, you end up pasting unwanted formatting as well?

You’ll see that the font and colors of the pasted content don’t match your WordPress theme. This is very common if you are using Microsoft Word or Google Docs to write the content and then enter it in the block editor.

Some simple tips for keeping the original formatting include using Word and Google Docs heading styles. This way, WordPress automatically picks the headline level when you paste the content into the block editor.

Besides that, you should check the HTML code of your page or post after pasting the content. In the WordPress content editor, you can select a block and then click the 3 vertical dots option.

Slow loading times for media files

Optimize images for the web by compressing them and reducing their file sizes. Implement lazy loading for images and videos to defer loading until they’re visible in the viewport. Consider using a content delivery network (CDN) to distribute media files across multiple servers for faster loading times.

Content formatting issues

Check for any conflicting CSS styles in your theme or custom CSS that may affect content formatting. Use the WordPress editor in Text mode to manually add or remove HTML tags as needed for proper formatting. Install a syntax highlighting plugin like SyntaxHighlighter Evolved to preserve code formatting in code blocks.

Unable to log into the WordPress admin dashboard

Reset your password via the “Lost your password?” link on the login page. Disable plugins by renaming the plugins folder via FTP. Check for any conflicting themes or security measures.

How do I create and manage forms on my site?

How do I create and manage menus?

Can I schedule posts to be published at a later date?

How do I edit existing content?

How do I customise my site’s appearance?

What is the difference between pages and posts?

Posts are dynamic and time-sensitive, often used for blog entries and updates. They include publication dates and are categorised and tagged for better organisation. Pages, on the other hand, are static and timeless, used for content like “About Us” or “Contact” pages.

What are plugins?

Plugins are extensions to WordPress that add extra functionality. Core WordPress is sufficient to build simple websites but WordPress was created to be extendable and that is the key to its tremendous success. There is a whole community of WordPress fans who build plugins to add extra features. Consequently, there are plugins for almost everything you can think of but they can vary in terms of quality and support.

How Can I Improve My Website’s SEO Ranking Using WordPress?

There’s a wide range of techniques and tools you can employ to help you boost your WordPress website’s search engine ranking. One of the best and most convenient ways to improve your SEO score is to install plugins such as Yoast SEO.

Plugins such as Yoast SEO will help you to keep your website on track to becoming the best it can be in terms of search engine rankings, ensuring you that you’re following all the right protocols, helping your website to be seen.

How do I change my logo?

How do I add images to my website?

There are two main ways you can add images to your site. First, you can navigate to the menu and click on ‘Media’. From here you’ll be able to click the ‘Add New’ button, which will then prompt you to upload a file from your hard drive.

How do I add links to my menu in WordPress?

How do I add an email subscription to my site?

How do I use categories and tags in WordPress?

Categories and tags allow you to sort your content into topics. This makes it easier for you to organize content and for your users to find it.

Categories are for broader topics. You can think of them as different cabinets in a file room. They can also have sub-categories. For example, on a news website, you can have categories for national news, international news, entertainment, and op-eds.

On the other hand, tags are used for more specific topics discussed in an article. Think of them as an index of words that describe an article.

For a more detailed discussion, check out our guide on categories vs. tags and SEO best practices for sorting your content.

How do I install plugins in WordPress?

Plugins are like apps for your WordPress site. They allow you to add additional features to your website, like contact forms, photo galleries, and so on.

To install plugins, first, you need to visit the Plugins » Add New page in the WordPress admin area.

Next, you need to search for the plugin you are looking for by typing in keywords (like photo gallery, contact form, and so on).

If you know the name of the plugin you want to install, then you can just enter the plugin’s name.

In the search results, click on the ‘Install’ button next to the plugin that you want to install, and WordPress will install it for you.

Next, you will need to click on the ‘Activate’ button to start using the plugin.

You can also install plugins sold by third-party developers. Those plugins come as a zip file.

Head over to the Plugins » Add New Plugin page and click the ‘Upload Plugin’ button.

Next, you need to click on the ‘Choose File’ button to select the plugin zip file from your computer and then click on ‘Install now.’

For more detailed instructions, see our step-by-step guide on

Is WordPress SEO friendly?

WordPress is SEO friendly but it will not do all the work for you. WordPress is setup to make it easy for you to manage and improve your SEO but just moving your blog to WordPress likely won’t change your search engine rankings.

Can I customise my themes colours?

How do I create a contact form?

How do I create a new page?

When you log into your WordPress website use the dashboard menu to navigate to Pages > Add New. From here you can give your page a name, add content, media, insert shortcodes or even use a page builder to create something custom.

Where do I select a category and add tags to my post?

To choose a category and add tags to your post, use the meta boxes to the right of your content when creating a post. You can choose from existing categories and most used tags, or you can create new ones.

How to I add a featured image?

When working on a post, click the link to “Set featured image” in the “Featured Image” meta box. This will open your media library. Either select an image or upload a new one and save.

Typically your image will be displayed using the image’s default dimensions, but depending on your theme there may be additional cropping (which cuts the image based on the height/width of the theme design) or display (stretch, cover, etc) options. Reference the documentation for your theme to locate these settings, though they’re often in the Customizer or a Theme Panel.

How to I create a new post?

To create a new WordPress post first log into your WordPress installation then go to Posts > Add New. From here you can add your post title, content, excerpt and more. Learn more in this guide on how to create a WordPress post.

How do I change my password?

If you are already logged into your WordPress account, click on your username in the admin tool bar at top right corner of the screen (if your admin bar is disable, then simply go to Users > Your Username via the dashboard).

Scroll to the bottom of the screen and click the option to reset your password. Write down your password or add it to your login app (such as 1Pass) then save.

If you’re locked out of your account go to your login page (usually at yourwebsite.url/wp-admin), click on the “Lost your password?” link and following the instructions to reset your password via email.

And if for some reason neither of those methods work, contact us.

Do I need to know how to code to use WordPress?

Absolutely not! Most WordPress users are not developers since there’s no need to learn complicated CSS or PHP when there are plenty of feature rich themes and plugins to make changing your website easier.

What is WordPress?

WordPress is a popular content management system (CMS) that you can use to power your website on your own hosting plan. WordPress makes creating a blog, landing page, online store, forum or other website possible for users around the world.

Do I need to know how to code to use WordPress?

Absolutely not! Most WordPress users are not developers since there’s no need to learn complicated CSS or PHP when there are plenty of feature rich themes and plugins to make changing your website easier.

What is WordPress?

WordPress is a popular content management system (CMS) that you can use to power your website on your own hosting plan. WordPress makes creating a blog, landing page, online store, forum or other website possible for users around the world.

What is the featured image?

The Featured Image is a prominent image associated with a specific post or page. It typically appears at the top of the post/page or alongside the post excerpt on archive pages, blog listings, and social media shares. It helps to draw attention and provide context, making your content more attractive and clickable.

How do I edit existing content?

How do I add images to my website?

There are two main ways you can add images to your site. First, you can navigate to the menu and click on ‘Media’. From here you’ll be able to click the ‘Add New’ button, which will then prompt you to upload a file from your hard drive.

How to I create a new post?

To create a new WordPress post first log into your WordPress installation then go to Posts > Add New. From here you can add your post title, content, excerpt and more. Learn more in this guide on how to create a WordPress post.

How do I change my password?

If you are already logged into your WordPress account, click on your username in the admin tool bar at top right corner of the screen (if your admin bar is disable, then simply go to Users > Your Username via the dashboard).

Scroll to the bottom of the screen and click the option to reset your password. Write down your password or add it to your login app (such as 1Pass) then save.

If you’re locked out of your account go to your login page (usually at yourwebsite.url/wp-admin), click on the “Lost your password?” link and following the instructions to reset your password via email.

And if for some reason neither of those methods work, contact us.

What is the featured image?

The Featured Image is a prominent image associated with a specific post or page. It typically appears at the top of the post/page or alongside the post excerpt on archive pages, blog listings, and social media shares. It helps to draw attention and provide context, making your content more attractive and clickable.

What are posts?

In WordPress, a post is a type of content typically used for blogging and dynamic updates. Posts are designed to be timely and are often used for articles, news updates, announcements, and other content that benefits from a chronological structure. They appear in reverse chronological order, with the most recent post displayed first, making it easy for visitors to find the latest updates.

Posts are highly interactive and can be organized using categories and tags, which help in grouping related content and making it easier for readers to find specific topics. Additionally, posts often include features such as the publication date, author information, and a comment section where readers can leave feedback and engage with the content. This makes posts an ideal choice for creating engaging and regularly updated content on your website.

Where do posts appear on my website?

Posts generally appear on your site’s blog page or homepage, depending on your theme settings. They can also be added to any page using the news article flexible block. They are also archived by date, category, and tag, making it easy for visitors to browse through past content.

What is the difference between visual and text mode in the WordPress editor?

As soon as you start creating content for posts or pages, the WordPress editor will appear below the title field in your WordPress dashboard. Have a look at the upper right corner of the editor where you can see two tabs which say Visual and Text. These are the two modes which each have their own toolbars. The difference is basically, that in visual mode you do not need to know any HTML and can edit your text using the self-explanatory toolbar. When using the text mode, it is recommended to have basic HTML knowledge as the text editor will display your content including HTML markup.

Whichever mode you are using is up to you and depends on your skills and knowledge. However we would strongly recommend to choose one mode and stick to it over the writing course, because if you switch between two modes certain formatting can get lost. This is especially the case when you switch from text to visual mode and back.

Can I schedule posts to be published at a later date?

What is the difference between pages and posts?

Posts are dynamic and time-sensitive, often used for blog entries and updates. They include publication dates and are categorised and tagged for better organisation. Pages, on the other hand, are static and timeless, used for content like “About Us” or “Contact” pages.

Where do I select a category and add tags to my post?

To choose a category and add tags to your post, use the meta boxes to the right of your content when creating a post. You can choose from existing categories and most used tags, or you can create new ones.

How to I add a featured image?

When working on a post, click the link to “Set featured image” in the “Featured Image” meta box. This will open your media library. Either select an image or upload a new one and save.

Typically your image will be displayed using the image’s default dimensions, but depending on your theme there may be additional cropping (which cuts the image based on the height/width of the theme design) or display (stretch, cover, etc) options. Reference the documentation for your theme to locate these settings, though they’re often in the Customizer or a Theme Panel.

What is the difference between visual and text mode in the WordPress editor?

As soon as you start creating content for posts or pages, the WordPress editor will appear below the title field in your WordPress dashboard. Have a look at the upper right corner of the editor where you can see two tabs which say Visual and Text. These are the two modes which each have their own toolbars. The difference is basically, that in visual mode you do not need to know any HTML and can edit your text using the self-explanatory toolbar. When using the text mode, it is recommended to have basic HTML knowledge as the text editor will display your content including HTML markup.

Whichever mode you are using is up to you and depends on your skills and knowledge. However we would strongly recommend to choose one mode and stick to it over the writing course, because if you switch between two modes certain formatting can get lost. This is especially the case when you switch from text to visual mode and back.

What is the difference between pages and posts?

Posts are dynamic and time-sensitive, often used for blog entries and updates. They include publication dates and are categorised and tagged for better organisation. Pages, on the other hand, are static and timeless, used for content like “About Us” or “Contact” pages.

How do I create a new page?

When you log into your WordPress website use the dashboard menu to navigate to Pages > Add New. From here you can give your page a name, add content, media, insert shortcodes or even use a page builder to create something custom.

How do I create and manage forms on my site?

How do I create a contact form?

How do I create and manage menus?

How do I customise my site’s appearance?

How do I change my logo?

How do I add links to my menu in WordPress?

Can I customise my themes colours?

What are meta titles and descriptions?

Meta titles and descriptions are essential elements of search engine optimisation (SEO) that provide concise summaries of your web pages.

The meta title, also known as the title tag, is the clickable headline displayed on search engine results pages (SERPs), while the meta description is a brief snippet that appears below the title, offering a quick overview of the page’s content. Using meta titles and descriptions can significantly enhance your site’s visibility and click-through rates by effectively communicating the relevance and value of your content to both search engines and users. They help attract the right audience, improve your rankings, and drive more organic traffic to your website.

What is Yoast?

Yoast is a popular SEO plugin for WordPress that helps users optimise their websites for search engines. It offers a range of features designed to improve your site’s SEO, making it easier for your content to rank higher in search engine results.

How Can I Improve My Website’s SEO Ranking Using WordPress?

There’s a wide range of techniques and tools you can employ to help you boost your WordPress website’s search engine ranking. One of the best and most convenient ways to improve your SEO score is to install plugins such as Yoast SEO.

Plugins such as Yoast SEO will help you to keep your website on track to becoming the best it can be in terms of search engine rankings, ensuring you that you’re following all the right protocols, helping your website to be seen.

Is WordPress SEO friendly?

WordPress is SEO friendly but it will not do all the work for you. WordPress is setup to make it easy for you to manage and improve your SEO but just moving your blog to WordPress likely won’t change your search engine rankings.

What are plugins?

Plugins are extensions to WordPress that add extra functionality. Core WordPress is sufficient to build simple websites but WordPress was created to be extendable and that is the key to its tremendous success. There is a whole community of WordPress fans who build plugins to add extra features. Consequently, there are plugins for almost everything you can think of but they can vary in terms of quality and support.

How do I install plugins in WordPress?

Plugins are like apps for your WordPress site. They allow you to add additional features to your website, like contact forms, photo galleries, and so on.

To install plugins, first, you need to visit the Plugins » Add New page in the WordPress admin area.

Next, you need to search for the plugin you are looking for by typing in keywords (like photo gallery, contact form, and so on).

If you know the name of the plugin you want to install, then you can just enter the plugin’s name.

In the search results, click on the ‘Install’ button next to the plugin that you want to install, and WordPress will install it for you.

Next, you will need to click on the ‘Activate’ button to start using the plugin.

You can also install plugins sold by third-party developers. Those plugins come as a zip file.

Head over to the Plugins » Add New Plugin page and click the ‘Upload Plugin’ button.

Next, you need to click on the ‘Choose File’ button to select the plugin zip file from your computer and then click on ‘Install now.’

For more detailed instructions, see our step-by-step guide on

How do I use categories and tags in WordPress?

Categories and tags allow you to sort your content into topics. This makes it easier for you to organize content and for your users to find it.

Categories are for broader topics. You can think of them as different cabinets in a file room. They can also have sub-categories. For example, on a news website, you can have categories for national news, international news, entertainment, and op-eds.

On the other hand, tags are used for more specific topics discussed in an article. Think of them as an index of words that describe an article.

For a more detailed discussion, check out our guide on categories vs. tags and SEO best practices for sorting your content.

How do I add an email subscription to my site?

What are the Benefits of using Flexible Content Blocks?

  1. Customisation and Flexibility: Create tailor-made content structures that fit your exact needs, allowing you to design unique page layouts with ease.
  2. User-Friendly Interface: Use an intuitive drag-and-drop interface to add, reorder, or remove content blocks directly from the WordPress editor.
  3. Reusable Content Blocks: Save time by creating reusable content blocks that can be applied across multiple pages or posts.
  4. Enhanced Design Consistency: Ensure design consistency across your site by standardizing the layout and style of content blocks.

What are Flexible Content Blocks?

Flexible Content Blocks provide a dynamic way to create and manage custom content layouts within your WordPress posts and pages. Unlike traditional static layouts, flexible blocks allow you to build reusable content sections that can be easily rearranged and customised without writing code.

Copy and paste content without formatting issues

Have you ever noticed that when you copy and paste content from a desktop app or a web page into the block editor, you end up pasting unwanted formatting as well?

You’ll see that the font and colors of the pasted content don’t match your WordPress theme. This is very common if you are using Microsoft Word or Google Docs to write the content and then enter it in the block editor.

Some simple tips for keeping the original formatting include using Word and Google Docs heading styles. This way, WordPress automatically picks the headline level when you paste the content into the block editor.

Besides that, you should check the HTML code of your page or post after pasting the content. In the WordPress content editor, you can select a block and then click the 3 vertical dots option.

Slow loading times for media files

Optimize images for the web by compressing them and reducing their file sizes. Implement lazy loading for images and videos to defer loading until they’re visible in the viewport. Consider using a content delivery network (CDN) to distribute media files across multiple servers for faster loading times.

Content formatting issues

Check for any conflicting CSS styles in your theme or custom CSS that may affect content formatting. Use the WordPress editor in Text mode to manually add or remove HTML tags as needed for proper formatting. Install a syntax highlighting plugin like SyntaxHighlighter Evolved to preserve code formatting in code blocks.

Unable to log into the WordPress admin dashboard

Reset your password via the “Lost your password?” link on the login page. Disable plugins by renaming the plugins folder via FTP. Check for any conflicting themes or security measures.