The FAQ block

Last updated: June 26, 2024

Read time: 2 minutes


The FAQ block in WordPress is designed to provide an organized and user-friendly way to present frequently asked questions on your website. Here’s how to add and customize an FAQ block on your WordPress site.

Adding a FAQ Block

Navigate to the FAQ Section:
  1. Start by logging into your WordPress dashboard.
  2. From the sidebar menu, select the appropriate post or page where you want to add the FAQ block.
Add a New FAQ Block:
  1. Within the post or page editor, click on the + icon to add a new block.
  2. Search for “FAQ” and select it from the available block types.

Customizing the FAQ Block

Content Tab:
  • Subheading: Add an optional subheading that appears above the title or text. This provides context or an introduction to the FAQ section.
  • Text: Enter the primary content for the block. This can include introductory text or additional information about the FAQs.
  • Button: Add a call-to-action button with a link, directing users to more detailed information or related content.
  • Frequently Asked Questions: Select any number of frequently asked questions to display from the FAQ section of the site. These can be selected individually.
Settings Tab:
  • Section ID: This option allows you to add an ID to the block, which is useful for one-page websites with smooth scrolling links.
  • Remove Bottom Margin: Toggle this option if you want to remove the default margin at the bottom of the block. This setting makes the block sit flush with the block below it.
  • Show all FAQs: Show all frequently asked questions from the FAQ section, which will be displayed in their corresponding categories. This is ideal for a comprehensive FAQ section automatically organized into categories.

Example Configuration

  • Subheading: Common Questions
  • Text: “Find answers to our most frequently asked questions below.”
  • Button: Link to a detailed FAQ page or contact form.
  • FAQs Selected:
    • Dress code
    • Lost property
    • Travel

With these settings, your FAQ block will provide a helpful resource for visitors, answering common questions and improving their overall experience on your site.